• An Apple employee rings 911 by accident. 1,600 times

    4 monthes ago - By The Next Web

    Two 911 call centers in California have confessed to getting hundreds of calls from a single location. The caller? Apple - specifically a repair center in Elk Grove. No one seems to know exactly how or why these calls were made - Apple told Buzzfeed it was aware of the calls and was looking into it. The popular theory seems to be that, because iPhones and Apple watches ring 911 when you hold one button down, employees are calling by accident. Jaded by mystery novels as I am, I find it hard to believe Apple employees can make that many butt-dials that...
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  • Apple is trying to figure out why its repair center is making hundreds of 911 calls

    Apple is trying to figure out why its repair center is making hundreds of 911 calls

    4 monthes ago - By TheBoyGeniusReport

    Emergency dispatchers have an incredibly important and stressful job, which is made infinitely more difficult when the calls they receive turn out to be false alarms. Dispatchers in Elk Grove and Sacramento, California have been dealing with hundreds of false alarms over the past few months, but it's not a malicious prank or an unfortunate coincidence.
    The source of the calls is in fact an Apple repair and refurbishing facility in Elk Grove.
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  • IPhone SOS feature blamed for hundreds of false 911 calls

    IPhone SOS feature blamed for hundreds of false 911 calls

    4 monthes ago - By SlashGear

    A single facility seems to be at fault for hundreds of false alarm 911 calls from Apple devices over the past few months. A report from Elk Grove, California suggests that 911 dispatch in the area took approximately 20 accidental 911 calls a day from Apple since October of 2017. Police reportedly said that calls are all coming from a...
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  • Apple Devices Are Dialing 911 from Repair Center, and No One Knows Why

    Apple Devices Are Dialing 911 from Repair Center, and No One Knows Why

    4 monthes ago - By Mobile Tech Today

    Around 20 false emergency calls a day have been made from one of Apple's refurbishment centers, which handles iPhones and Apple Watches, since October - and it's not clear how.
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  • Apple devices at repair facility have called 911 over 1,500 times

    Apple devices at repair facility have called 911 over 1,500 times

    4 monthes ago - By The Verge

    Apple is working with local police to remedy a surge in unintentional emergency calls to 911 that are originating from the company's distribution and repair center in Elk Grove, California. The influx of calls has been ongoing for months, averaging 20 accidental calls a day and totaling over 1,600 since October. 911 dispatchers hear silence and intermittent employee chatter when the calls come in.
    “We take this seriously and are working with local law enforcement to investigate the cause and ensure this doesn't continue,” an Apple spokesperson told CBS 13 Sacramento. The company is...
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