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Well, one of the problems anyway
7 monthes ago - By Computerworld
Help desk pilot fish takes a support call form a user whose opening statement lays out the problem simply: "I can't get to the site." Fish: Which site? We have lots. Internal? External? HR? Training? Search? Time keeping? Developer? Security? Executive team? Employee support? Customer support? Caller: "Ours." Fish: I need more information. Caller: "The website." Fish : Not helpful... Caller: "The main one." Fish: Still not helpful. Caller: "The one we log into." Fish: STILL NOT HELPFUL... Be helpful to Sharky by sending me your true tale of IT life at sharky computerworld.com. You'll snag...
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