• The FCC Just Faked Out America With Last-Minute Vote On Consumer Complaint Process

    8 monthes ago - By Forbes

    After public backlash around FCC duties and a $225 fee, the agency seemed to reverse course but then voted to approve the rule change after all.
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  • FCC pushes through changes to complaint process in surprise vote

    FCC pushes through changes to complaint process in surprise vote

    8 monthes ago - By TheBoyGeniusReport

    Earlier this week, proposed changes to the FCC's informal complaint process were flagged in a letter from House Democrats to FCC Chairman Ajit Pai. The changes in the wording of rules were framed as an attempt to streamline the complaint process, according to the commission, but Democrat lawmakers and consumer advocates said that they would force more consumers to have to file formal complaints in order to make themselves heard, a process that costsd $225.
    In the face of significant backlash and opposition from Democratic FCC Commissioner Jessica Rosenworcel, it was reported that Pai...
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  • FCC officially changes rules for formal complaints

    8 monthes ago - By Engadget

    The FCC has voted to change its rules around formal complaints from the public. Now, complainants will have to pay a $225 fee to bring their issue to the commission via the official process. Informal complaints, however, are still free.
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  • It Just Got Easier for the FCC to Ignore Your Complaints

    8 monthes ago - By Wired

    Under the new rule, critics say the agency will not review informal complaints about telecom companies, and steer consumers to a formal process that carries a $225 fee.
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  • No, the FCC won't charge you $225 to complain about robocalls - CNET

    8 monthes ago - By CNET

    The FCC says critics have it wrong. It's not changing its informal complaint process.
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  • FCC changes consumer complaints process as Commissioner calls it ‘bonkers'

    FCC changes consumer complaints process as Commissioner calls it ‘bonkers'

    8 monthes ago - By The Verge

    The Federal Communications Commission voted 3-1 today to change how it handles consumer complaints, but questions over what those changes mean turned into a heated exchange among the agency's commissioners.
    Earlier this week, House Democrats said in a letter to the agency that a proposed change could lead consumers filing free informal complaints with the agency into filing formal ones instead - a process that costs $225.
    The Republican leadership at the agency disputed the letter, and said during the vote today that changes in language had no practical effect on how the agency handles...
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