• ATB Financial officially launches chatbot banking through Facebook Messenger

    27 days ago - By MobileSyrup

    ATB Financial has officially launched its Facebook Messenger chatbot, following a beta phase that began in February this year. The bank's approximately 700,000 customers can now use the brand's Facebook Messenger chatbot to pay bills, view account balances, send Interac e-Transfers or transfer money between accounts and perform cross-currency money movement. The chatbot can also provide spending insights, offer access to a customer care representative and deliver Mastercard statement alerts. The bot was developed in partnership with Vancouver-based financial technology startup Finn.ai. At...
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  • Facebook's technology can be used to stoke divisions all over the world

    Facebook's technology can be used to stoke divisions all over the world

    27 days ago - By Business Insider

    Facebook's ad-targeting engine allows marketers to target people by a number of political triggers.
    They could be used by governments, political parties, or others looking to sway opinions or stir up divisions.
    Business Insider has not seen ads of this nature, but moving forward, experts say, Facebook must become more transparent about how its ad categories are generated and how people are grouped into them.
    Facebook says it has put safeguards in place to ensure that categories aren't misused and the politically sensitive interest segments don't violate the company's standards.
    Ever since...
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